What is UNIQLO? What does this site sell? List the products, brands, and services offered.
In 1984, Fast Retailing, headed by Tadashi Yanai, opened the first UNIQLO store in Hiroshima, Japan. Since then, the brand has evolved from a chain of roadside stores to an international leader in style, quality, and fun.
It doesn’t matter who you are or where you live, UNIQLO makes clothes that transcend all categories and social groups. Their clothes are made for all, going beyond age, gender, occupation, ethnicity, and all other ways that define people. Their clothes are simple and essential yet universal, so people can freely combine them in their own unique style.
As their founder says, “UNIQLO clothes are MADE FOR ALL–highly finished elements of style in clothes that suit your values wherever you live. This unique concept of clothes sets them apart from apparel companies whose sole purpose is the pursuit of fashion trends.”
Can clothing change the world? UNIQLO not only believes it can. They’re already doing it.
The company makes T-shirts, jeans, and casual wear for both women and men. One of UNIQLO’s main products is HEATTECH. It is sold about a hundred million in the 7 countries. It keeps people warm, so it is useful in winter. It is thin and comfortable, so people can wear many layers of clothing easily. Also it has some good functions: it keeps in heat, and dries quickly. HEATTECH material has odor control, is anti-static, and stretches. Moreover, there are a variety of HEATTECH products, including: T-shirts, turtlenecks, underwear, leggings, and socks. Furthermore, heattech jeans have gotten attention for keeping people warm.
What are this site's return policies?
All merchandise must be returned in the original selling condition with all tags attached.
Merchandise may be returned for a refund to your credit card within 30 days of the order being shipped from our fulfillment center. To ensure timely processing, please include return form with the item. A $7.00 return fee will be deducted from the refund amount.
Merchandise received as a gift may be returned for a full refund in the form of an online coupon.
Final sale, altered items, innerwear, opened packaged items, and any item $7.00 or less are non-returnable at this time.
Price adjustments will not be honored for online shopping.
Items purchased outside of the U.S. are not eligible for returns.
What are this site's shipping policies and costs? Which countries do they ship to?
For Standard shipping they cost $7 and expected delivery with in 1 - 5 working days. Available for the continental United States (excluding Alaska and Hawaii)
They take up to 5-7 working days for shipping to Alaska and Hawaii.
If you want shipping with in two days of your order then you can order for Two days shipping that will cost you $17 and delivery will be with in two days including United State,Alaska & Hawaii.
You can also avail Express delivery that will cost you around $22 and shipping with in a single working day.
They are offering Express shipping at the Standard shipping rate ($7) for some areas in close proximity to our fulfillment center. For further information, you can check their site.
Currently, they are unable to ship to military addresses/P.O. boxes/some US territories including Guam, Puerto Rico, and the U.S. Virgin Islands.
Does this site offer any warranties or guarantees? Describe them.
Currently, there is nothing listed about warranties or guarantees on their site. In any case, you can return your purchase to any UNIQLO store with your shipping receipt. You will be given the option to exchange the item or receive a refund. Please see their Return Policy for full details.
Does this site have physical stores? Where are they located?
Yes, the site do have physical stores which you can choose to shop according to your convinence.They have store located over all the major cities of US.
1. New York, NY 5th Ave
2. New York, NY 34th St.
3. New York, NY Soho
4. West Nyack, NY
5. Paramus, NJ
How can I reach customer service for this site? Does it offer a telephone number? List its address and any contact info.
You can check the help section for any kind of queries.They also offers a telephone number:
ecommerce related inquiry:
Monday - Friday9AM - 9PM EST
Saturday 10AM - 7PM EST
Sunday & Holidays Closed
store related inquiry
Monday - Saturday 10AM - 12AM EST
Sunday 11AM - 11PM EST
You can also mail them at WECARE@MAIL.UNIQLO-USA.COM
Do they offer any discounts or coupons?
Yes, the site do offers discount and coupons you can check online for any kinds of their coupons they provide on leading promotion sites like knoji.